We are delighted, excited and proud to announce our new Managing Partner! Paulo Costa has joined BlackHorse IT as Managing Partner.
Paulo is originally from Portugal, has lived in Dubai for 9 years and worked for 14 years at Microsoft. Paulo has managed 50 million $ budgets, teams in excess of 300 staff across Middle East and Africa and brings with him a wealth of experience on Microsoft products and offerings.
We feel extremely privileged to have Paulo onboard at BlackHorse IT and he has already been getting stuck in. BlackHorse IT met Paulo as he was our customer, he hired us as the outsourced IT support company to support him as Managing Director to a UAE business.
Paulo saw in BlackHorse IT great potential in our skill and offerings which of course made us proud. At BlackHorse IT we are always looking to improve and grow and our aim continues to be to provide a robust and professional IT support environment for our customers.
With Paulo onboard we aim to enhance further our customer experience and increase our offerings, placing a strong focus on quality and preventive options.
“Having been a BlackHorse IT client, I immediately identified myself with Stephanie and the company’s values and saw the potential of growing this business.
Having worked in Microsoft Support Services for 14 years, I saw the transformation of their support services moving from a reactive to a proactive service. This is the transformation that we have started at BlackHorse IT where our goal is to prevent client’s problems and we know there’s a problem even before the client does.
The other area where we are very focused is driving Productivity of our client’s business, alongside better Data Security and Privacy, hence we are extending our service offering with IT Consulting projects in this area, by leveraging a lot more of Office 365 platform functionalities, that most clients are already paying for.”
Welcome Paulo, we are excited and inspired about our journey ahead!