Our Team

Our Team


The key to our success is the excellence of our people.

Our rigorous recruitment process ensures that we recruit people not only with the right skills, experience and qualifications to be a part of our team, but also with the right communication and people skills that help them to build trusting and lasting relationships with our clients.

The BlackHorse team includes specialist consultants, engineers and helpdesk technicians all of whom are encouraged to be innovative in their approach to problem-solving and to engage actively with our core values of Trust, Excellence and Ownership.

The team is led by Managing Partners Paulo Costa and Stephanie Canavan.   Stephanie launched the company in 2012 and Paulo joined the team in 2016.

Management Team

Paulo Costa
Managing Partner
Paulo Costa moved from Portugal to Dubai in 2007. He studied Computer Science at Instituto Superior Tecnico in Lisbon and after several stepping stone jobs in his career, he proceeded to work in one of the largest IT companies in the world: Microsoft. After 14 years of corporate work, with encouragement from friends and family, Paulo joined BlackHorse IT in 2016 as a partner, bringing a wealth of knowledge and experience from his role as Business and Operations Manager for Middle East and Africa in Microsoft's Support Division. In his free time, Paulo loves to swim/bike/run and take part in triathlon races (he is a three times Ironman finisher). He also loves to travel around the world, taking part in self-sufficient multi-day hiking trips, reading and spending time with his family.
Stephanie Canavan
Founder and Managing Partner
Stephanie launched the company in 2012, has several years of IT, Project and Healthcare systems experience from London and is Prince2 Project Management and ITIL Service Management qualified. Having worked with companies such as NHS, BT, Oman Insurance, Dell/Perot, Spire Healthcare, Vodafone and the Metropolitan Police Service. Stephanie Truly believes that people should be treated as they would expect to be treated which holds well with our customer retention and loyalty.